The lady behind the reception desk said “I’m sorry, but the pool closes at six o’clock on a Monday” She must have made a mistake... “Are you sure? The website says it’s open.” She confirms the pool …
Fundamental or superficial?
Sometimes coaching or consultancy clients comment on the depth of the work we are doing, the suggestion being that they find it unusual to be operating beneath the everyday. But the thing …
Turning our questions on ourselves, and why we should
Helping a client work through an issue, it occurs to me, not the first time, that I could do with answering some of my questions myself. Nothing very earth-shattering there. What is new for me is …
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Don’t like change or don’t like feeling unsafe?
We hear it so often: “People don’t like change.” That isn’t quite right: After all, most of us would like a doubling of our income, or the gift of a free holiday with everything taken care of. We …
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Will they do better with an adversarial approach?
Some prefer an adversarial approach to doing business. They think they’ll do better if they have more room to maneuver at arms length; more opportunity to a present favorable message if they withhold …
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The making of Gold Medal performance
Watching interviews with Gold Medal winners and other Olympic high performers, it's striking how most of them seem thoroughly pleasant and even ordinary people - very far from the sometime stereotype …
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