It’s striking how some organizations think first of the scale required to roll something new out to the workforce at large—a daunting and expensive undertaking. And yet often the same effect can be …
How much does a call cost?
Are your perceptions of relative cost up to date? I’m struck by how often people comment on the cost of phoning transatlantic. “That’ll be really expensive they say.” Actually, landline-to-landline, …
Are we too busy justifying ourselves to let knowledge in?
It's a curious thing... When we have someone with knowledge or authority in front of us, do we get them talking in order to learn as much as we can from their expertise? Or do we take more of the …
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Someone has the answer: The question is do you want it?
Or would you rather keep searching yourself? It’s tempting to say “Of course we want the answer if someone else has it”? But do we really? Sometimes the loss of face, the embarrassment, or the hurt …
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So where are they in their learning?
It’s a funny thing... Socially, it seems to be expected that we behave as if everyone knows what they need to know; that they are not learning anything further; that they are complete. And …
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Your innovation – A small step or a big leap?
Occasionally you learn something truly new and advance the field in some way. It feels like a tiny step to you—one you hardly think worthy of the name. And yet... For the rest of us, getting to that …
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