December 14, 2017

Types of work

Work done for clients includes:

  1. A group of disparate people need to be brought together to achieve a complex and probably on-going objective and it’s not as simple as just telling them all to do it, typically because they don’t all recognise the same authority.
  2. An organisation needs a strategy or business plan developed, requiring resource to make that happen, over and above the operational workload.
  3. A functionally-based organisation needs to deliver project work requiring co-operation between functions i.e. an organisation wishes to strengthen its programme management capability. The ‘day job’ tends to take precedence so the important, but not, at first, urgent work doesn’t happen with the pace that is really required to avoid something breaking and a crisis.
  4. One or more people who are otherwise important to the organisation have interpersonal traits that cause some difficulty to others and themselves. They might need to be removed but that would be expensive and difficult. It would be much better if their behaviour could be changed. (It can.)
  5. Staff could be more effective at collaborating with other organisations and building relationships with clients.
  6. Chief Executives and their equivalents want more insightful management tools to understand fully what is happening in their organisations and how it is improving.
  7. The organisation would like someone with intelligence and broad experience to take a fresh look at their operation and its issues and give them a view on opportunities for growth.

If it’s helpful to you, the labels that would usually be applied are (though it’s the combination that’s important):

Engineering (Chartered Engineer)
Programme management (Programme Director)
Business strategy and planning
Mediation
Facilitation
NLP (Neuro Linguistic Programming)
Author
Coach

The nature of my work as an author also means a great deal of experience of the Internet and social media is available. A take on that can be useful for clients wondering how these technologies affect them and what they should be doing about it.