September 20, 2017

The vital importance of feedback

Heating controllerMost of us struggle with it, at least at times—taking feedback that may be painful to receive. We might be rather better at giving it than receiving it.

The thing is though…

It’s such an important determinant of success and growth, hearing what we need to hear to adjust our actions and integrating that feedback into what we do.

We wouldn’t expect a control system to work effectively with inconsistent measurements.

So not much point in expecting ourselves to be the best we can be if we shut out feedback.

As Steven Pressfield says, “Don’t let it land in your ego.” That’s the key. (See his short and easily-read book “Turning Pro”.) Instead, stand back from yourself a bit and help others do the same.

A better life lies on the far side of feedback received and integrated. That’s worth remembering.

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My new book “The Mastery of Leadership” is now available on Amazon. “Incredibly relevant and thought-provoking” in the words of one reviewer.

If there’s an obstacle…

Business People in a Board meeting…we probably need to overcome it before anything else will work.

It’s striking how often we try changing all manner of things to get the result we want, apart from the one underlying issue that’s actually stopping us succeeding.

Why is that?

Sometimes, some aspect of how we relate to other people is what determines the outcome—securing a piece of work or a job, for example—however skilful and knowledgeable we may be about the explicit subject matter. I think that’s much more often the case than we typically assume.

The sad reality is…

Until we realise some interpersonal trait of ours is preventing us succeeding in a situation and do something to alter that behaviour, all of the rest of what we attempt in that context will essentially be a waste of time.

Sad because sometimes we never realise and no-one ever dares to point it out.

A viable interpersonal approach is often an essential condition for success, not a nice to have.

Good to start there, I believe.

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My new book “The Mastery of Leadership” is now available on Amazon. “Incredibly relevant and thought-provoking” in the words of one reviewer.