October 18, 2017

The danger of creeping mediocrity

Run down houseIn owning and operating something complex, like a house, for instance, it’s easy to let small flaws grow into big ones. If we don’t deal with minor issues in a relentless way, eventually the whole entity is degraded.

It’s like that with a business or an organisation…

If we tolerate mediocrity, even in situations where the individual issue doesn’t matter very much, eventually we have a degraded organisation.

If we accept mediocrity in a business, eventually it’ll fail.

That doesn’t mean we should be paralysed by an attempt to achieve unattainable perfection. It does mean we should insist on the best possible—from ourselves and others.

How do you keep mediocrity at bay?

What could an engineer possibly bring to relationship skills?

Group discussing plansIn three words—system and structure—though that’s perhaps not for everyone.

My apparent shift from engineering to relationships seems to fascinate. The typical introduction goes like this: “He is an engineer by profession but/however/though/and (delete according to taste) he now works on relationship skills.”

But it’s maybe not so strange—in the end, it’s all about people in any profession.

Engineers look to understand things at a fundamental level, learn practical and insightful skills, and use them as much as possible.

Every week, I write a little piece specifically on this topic and post it here, though all the time, I’m drawing on an underlying system for relationships drawn from a number of sources. Here it is for you now…

1. Attention to other people first
2. A resourceful attitude through a set of principles
3. Self-control and calmness
4. Being mindful of visual, auditory and kinesthetic preferences
5. Understanding and adapting to personality traits
6. Connecting with people quickly, easily and reliably
7. Working quickly and effectively with values
8. Seeing patterns in language
9. Self-awareness
10. Clarity about what we want
11. Reconciling our inner tensions
12. Human connection and love

Now your first reaction might be that’s all common sense.

It’s not.

Every one of these topics is a skill area in itself and an opportunity to develop expertise and insight we generally won’t have by accident, though depending on how you come to this subject, some will be familiar.

The thing is…

If you want to hone your ability to relate to other people professionally and personally—and why on earth wouldn’t you—and see more clearly what’s going on, these are the headings you need. Skip any one of these, and something is liable to trip you up. Learning them in depth, on the other hand, is life-changing.

I’ve set all this out in detail in my book, which is available here http://amzn.to/ouLZgs (US) or http://amzn.to/vAaZMl (UK). Quite honestly, a steal for the amount of learning available. I hope you’ll treat it as a resource.

Or you could ask me to speak at your event or guest on your program.