June 25, 2017

The subtlety is the point

Four business people in a discussionMany situations seem to require being focused and broad at the same time; being specialist as well as generalist.

That appears to be a contradiction, a dichotomy—one that needs very careful handling if a group of people is involved, and a considerable challenge to manage successfully.

If we suggest focusing an organisation, for example, in one or more particular areas, the people involved in the non-preferred areas are likely to resist because they feel threatened. But we possibly didn’t intend any real downside for them. It’s more that we hope to grow certain emerging strengths.

Alternatively, if we aim to keep everyone happy, we may fail to develop the concentration of effort necessary to achieve significant breakthroughs.

Chances are what we really require is a relative emphasis on certain areas that may yield superior returns on effort, not a major upheaval.

Our biggest challenge, in fact, may be to convey the subtlety of what we intend so that we don’t “frighten the horses” whose support we need. Managing the situation with the necessary sensitivity and spreading that ethos throughout the organisation could be harder than—and just as vital as—the actual choice of areas of focus.

In other words…

The subtlety is the point.