Have you ever noticed…?
If you can just faintly hear some music being played in a noisy place… If you know the piece of music, you can make it out, whereas if you don’t, you can’t. It’s just part of the noise.
If you know what some barely visible lettering says, you can read it, whereas if you have no knowledge of what’s written, you can’t decipher it.
If we have some idea of the patterns of behaviour we might expect to see in a situation or an organisation, we can make sense of what’s going on, even with little information. It can even be very obvious.
We might misread things, of course: We do need to be aware of that danger. We might see what we expect to see. But knowing what patterns might arise is a good start.
Contrary to what we usually assume—and as the first two examples show—our sensory experience is actually partly created. We fill in the gaps with what we already know.
What patterns are you looking out for? And how diverse are they? Enough to cover the true span of possibilities?