We don’t have all the answers. That’s true whether we’re on the outside of the issue looking in or on the inside looking out.
The leadership team knows its business, whereas the change agent knows something useful the insiders don’t currently have. Neither has all the answers, nor even all of the pieces available collectively.
The way forward needs to be a blend of both—both what the leadership team already has and what the change agent is bringing, but not usually all of either.
For the necessary co-creation to happen, both parties need to let go of something—to give up part of their model.
Are you ready to do that?